THE COMPANY
Numerous testimonials prove that we have been successfully supporting surgeries with their Health & Safety since 1997. Utilising our unique knowledge and expertise of General Practice - surgeries don't have to reinvent the wheel. Linden and her team really do understand how difficult it is to find time to ensure compliance whilst running a busy Practice. Bringing the common sense back into Health & Safety and take the fear out of it means that those with responsibilities have the knowledge, skills and confidence to keep their surgeries, Partners, staff and patients safe!
HOW WE GOT HERE
They say that the biggest oaks can grow from the smallest acorns…well that’s certainly true for Linden Ruskin. In 1996, working as a Practice Manager for a large surgery, she accepted a project from Wiltshire Health Authority to enable all 92 surgeries to not only comply quickly and easily with Health & Safety legislation but – importantly - keep it up-to-date. The main challenge was in wading through the vast amount of often conflicting ‘stuff’ to find out what really (legally) needed to be done, but the result of her back to basics approach was a simple, comprehensive, step-by-step Pack.
“For a long time I had realised the importance of Health & Safety to the surgery but always managed to keep it on a back burner. It was immensely daunting; like a dark, heavy cloud sitting on my shoulders. Thanks to you, that burden (and anguish at not doing it) has now been lifted, what a tremendous relief. The fact that you are an ex-Practice Manager is wonderful! You completely understand how Practices operate and the everyday challenges faced by the staff. Your considerable experience of working within Primary Care only added to my confidence in your ability to put me on the road to compliance.” Updated annually, the Pack has expanded literally in size with now over 80 template Policies, tables, forms and checklists together with the Supplemental of underpinning information having to be printed double-sided so it would fit in our trademark binder. All legislation is explained in relation to what is legally required and includes Best Practice gleaned from working with surgeries nationwide and answering Helpline queries on issues raised by COC Inspectors! It is also proving of immense value to Partnerships forming new legal groups however large or Managers working informally together to spread the load. Assistance from one of our impartial coaches who can share what solutions others have come up with is an invaluable service we are happy to provide.
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THE MANAGING DIRECTOR
Linden Ruskin (or Lindy as she prefers to be more informally known) is celebrating 22 years of promoting her ethos of hassle-free Health & Safety compliance. She is also Chair of the Avon Occupational Safety & Health Group and acts as a mentor and coach for individual surgeries, formal and informal groups of Practices and a variety of Primary Care organisations. She runs regular roadshows to raise awareness that Health & Safety and, in particular Risk Assessment, is not rocket science but can be easily understood and implemented - with a little help and chocolate hobnobs!
“Lindy makes Health & Safety simple which after using many large corporate and impersonal health & safety companies was very refreshing to experience. Always on hand to help and with no question too absurd, she makes you realise that Health & Safety is not as scary as you think. Her pack is very easy to use and breaks a very large and possibly daunting topic into bitesize and easily manageable pieces. Most importantly by using the pack you and your team become more knowledgeable and better at spotting and reducing the risks around your surgery”. |
THE TEAM
Our professional yet friendly Health & Safety advisors, trainers, coaches and administrative staff have developed a considerable track-record for removing the huge spectre and burden of Health & Safety from surgeries. They’re never stand offish despite their extensive knowledge, qualifications and experience in Primary Care. They don’t ‘do’ jargon and are always approachable. They really listen to the concerns of surgery staff with Health & Safety responsibilities and are ever ready with virtual chocolate hobnobs if not the real thing. They never forget how scary it can be identifying hazards or assessing risks that could save a colleague from serious injury or even death. Maybe that is the secret of their success: their passion for removing the fear factor and just getting it sorted