H & S IN PRIMARY CARE
   

Due to Linden’s background in Practice Management, we specialise in helping GPs and Practice Managers get their Health & Safety sorted. In fact, it was whilst managing a busy 7-partner GP Practice in 1996 that Linden came to change career into Health & Safety.  She really does understand how difficult it is to find time to ensure compliance whilst running a busy Practice.  By utilising Linden and her team’s unique knowledge and expertise of General Practice - surgeries don’t have to reinvent the wheel!

Some surgeries decide to buy the HEALTH & SAFETY PACK with its’ template policies and protocols designed specifically for General Practice. Others take advantage of the FAST TRACK PACK, where the customisation is done for them or prefer Practice-based coaching with the advantage of having uninterrupted, dedicated time.  Often, however, they start by attending training sessions arranged by Practice Manager Groups’, LMCs, PCTs and Consortia like Surgery Network for Practices.  Group discounts or additional services are available as for members of First Practice Management  - the first national forum exclusively for Practice Managers.
 

Please contact Linden direct (01278 793200 or linden@lrtraining.co.uk) for a no-obligation chat.

She can provide many testimonials (see below) from those in Primary Care that we have helped and continue to support.
 

“For a long time I had realised the importance of Health & Safety to the surgery but always managed to keep it on a back burner.  It was immensely daunting; like a dark, heavy cloud sitting on my shoulders.  Thanks to you, that burden (and anguish at not doing it) has now been lifted, what a tremendous relief.  The fact that you are an ex-Practice Manager is wonderful!  You completely understand how Practices operate and the everyday challenges faced by the staff.  Your considerable experience of working with other PCTs only added to my confidence in your ability to put me on the road to compliance.” 

Suzie Lawes, Longton Grove Surgery
 
“I would urge other practices to use this Pack and work with you in dealing with their Health & Safety issues.  As a direct result of working through it, I am more confident about our practice meeting its responsibilities under Health & Safety law.  Best of all, none of what needs to be done is as daunting as I thought before our session yesterday!”
Tracy Evans, The Salters Medical Practice
“It is clear that Health & Safety is a complex area that can be quite intimidating to tackle without specialised help.  Your consultative approach together with the knowledge that you have “lived the life" of a Practice Manager, were key factors in deciding to do our training with you.  Being able to access such a wealth of knowledge and be guided through developing our own Policies has not only saved us a significant amount of time and money, but has also given the team the confidence and knowledge to deal with issues in the future.  I would not hesitate to recommend your services to other practices who are looking to ensure they have full compliance with Health & Safety legislation.”
Steven Edwards, Axbridge & Wedmore Medical Practice
 
“Thank you for the excellent workshop which we all feel has transformed the attitudes of the entire Practice Managers Group.  All of us can now report back to our Partners knowing not just what has to be done and how but – more importantly – the why to get them on board.  Your Pack is an excellent product which has transformed the Health & Safety at our surgery.” 
Trish Nicholls, Bourne Galletly Practice Team
 
“I just had to say how much I appreciated your no nonsense practical approach to tackling health and safety.  Your pack has given me the ability to tackle this very necessary task and because it was written specifically for General Practice use, it was absolutely relevant and to the point.  Due to the design of the pack, I am able to systematically work through the whole process, which is important to me due to the time restraints of the workload in General Practice.  I am indebted to you for this very valuable tool, as it will make my life, and that of the other Practice Managers in Wiltshire much easier.” 
Joyce Taylor, Park Lane Practice
 
“It is my job as Practice Manager to manage the Health & Safety of the surgery.  I do this in conjunction with the Senior Nurse.  Neither of us had received any training for this and quite frankly we were terrified of the prospect and the responsibility we were taking on.  Linden supplied us with her very distinctive black & yellow folders containing all the necessary paperwork we would need. The day was very helpful and we have now set up our own protocols and policies.   I would recommend Linden’s services to anyone who has to take on this rather onerous task.  Her help is invaluable.” 
Lesley Struck, Harley House Surgery
 
“I would just like to say thank you for taking the hassle out of Health & Safety for our practice.  Your pack and coaching gave me the kick start I needed to get moving on H&S – something as you know was not my favourite subject!  I am pleased to say that thanks to your help, we now have up to date policies and a useable folder.  I am sure you will be a useful source for many other practices and I highly recommend your services to them.” 
John Down, Highbridge Medical Centre
“I was never interested in health and safety but having attended a ‘Your Policy Document Sorted!’ workshop you inspired me with your enthusiasm.  I came as a reluctant participant but I left raring to go.  The Health & Safety Pack is well done.  The packaging is brilliant and no one can fail to find it.  I am now well on the way to bringing our surgery right up to date."
Louise Hutchings, Long Ashton Surgery